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Implementation example · Zagreb

Two Zagreb apartments with self check-in for late arrivals

An illustrative scenario for an owner who wants guests to arrive after business hours without waiting for a physical key handover.

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Illustrative implementation example: This page is a realistic planning scenario, not a published customer reference or testimonial. Replace the scenario details with verified project data and real photos before presenting it as an actual installation.
Smart lock implementation scenario in Zagreb
2 city apartments in the same buildingProperty
PVC entrance doors with euro cylindersDoor
2 doors + cleaner accessScope
Late and business guest arrivalsGoal

The challenge

The owner hosts a mix of leisure and business travellers. Arrival times often move beyond 22:00, so a physical key handover becomes a recurring coordination task.

The second requirement is to separate guest access from cleaner access instead of sharing one permanent code with everyone.

Proposed access design

The setup focuses on simple PIN access and clear user roles rather than asking every guest to install an app.

  • time-limited guest PINs tied to each stay
  • separate cleaner access
  • a gateway only if remote functions are actually needed
  • a short pre-arrival message with entrance photo and locking instructions
  • a documented backup entry procedure

How the guest journey would work

1

The stay defines the access window.

2

The guest receives a PIN and a short arrival instruction.

3

The guest code expires after departure.

4

Cleaning continues with a separate credential.

Expected operational effect

The objective is not zero support calls; it is to make a late arrival an exception rather than a reason for the owner to be physically present.

For one or two apartments, a consistent access process often creates more value than a complex automation stack.

Key takeaway: For a small Zagreb portfolio, the best smart-lock project solves a concrete arrival problem instead of simply adding another app.

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