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Implementation example · Split

Six Split apartments with one access rule for the whole team

A scenario for a high-turnover property where the challenge is coordinating guests, cleaners and unpredictable ferry or flight arrivals.

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Illustrative implementation example: This page is a realistic planning scenario, not a published customer reference or testimonial. Replace the scenario details with verified project data and real photos before presenting it as an actual installation.
Smart lock implementation scenario in Split
6 apartments in one buildingProperty
Mixed apartment doors; common entrance remains a separate systemDoor
6 smart locks + multiple staff rolesScope
Standardise arrivals and staff accessGoal

The challenge

During summer, several same-day turnovers can overlap. Guests arrive by car, ferry or plane, and their arrival time can shift significantly.

With multiple units, the largest operational risk is inconsistency: different keys, different messages and different procedures depending on who is on duty.

Proposed access design

The project starts by standardising the operating procedure before choosing hardware for each door.

  • the same or a small set of compatible lock models
  • a stay-specific guest PIN rather than permanent seasonal codes
  • separate cleaner and maintenance credentials
  • one arrival-message template with only the information the guest needs
  • a preventive battery schedule before peak season

How the guest journey would work

1

Every unit has a clearly named door and access method.

2

The guest receives the correct PIN and unit-specific instruction.

3

Cleaning uses its own access after checkout.

4

Technical access remains separate from both guest and cleaning credentials.

Expected operational effect

The benefit comes from reducing operational variation across the building.

Standardisation becomes especially valuable during Split's peak season, when small delays across several apartments quickly multiply.

Key takeaway: For a multi-apartment operation, the lock is only part of the solution; the real value comes from one documented process for the whole team.

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